Our pool fence products are backed by our exclusive limited lifetime warranty for a period of 25 years from the original date of installation, against defects in material and workmanship to the original purchaser of our fence, our warranty is transferable providing it is reinstalled by a factory trained representative, proof of purchase is required if warranty is needed.
Pool fence pro will repair or replace our product found to be defective. All warranties are determined by a pool fence pro representative only. This warranty covers pole breakage and ripping or tearing of the mesh under normal use and conditions. Excluded from this warranty is holes melted in the mesh by extremely hot items such as barbeques grill lids and hot mufflers from gardening equipment. Also excluded from this warranty is abuse from mishandling, act of nature and damage caused by pets. This warranty is null and void if installed by anyone other than a factory trained representative.
The customer has the sole responsibility for periodically inspecting the pool fence, gate and all components of the pool fence and reporting defects or failures. Proper Maintenance of the pool fence pro pool fence must be done twice a year by the purchaser, to include cleaning and lubricating the ground sleeves and washing the fence with mild soap. Service of our fence by a factory trained representative of pool fence pro will not exceed $90.00 per hour, minimum 1 hour. The pool fence pro pool fence is not intended to be a substitute for direct adult supervision. Never leave a child unattended.